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Self Care Portal 4.1.x Technical Release Notes ​

Self Care Portal 4.1.6 ​

  • IVR Greeting : text going out of the field

  • [End User Schedules] Resolution Issue for event modal

  • [End User Call Notify] can not change email

  • Issue with Custom Translations on non-logged pages

  • Issue in Schedule period update

  • [group licenses] add/remove user licenses says call flow licenses and cannot be changed

  • [nemo stats] labels are truncated (unreadable) for some pie chart stats

  • Issues with display of perPage selector

  • [User Device] Adding an additional phone breaks the page display

Self Care Portal 4.1.5 ​

  • Issue in column selection for Stats Report

  • [Voicemail] Error on reload from Inbox tab

  • [phone images] new images for yealink devices

  • [password rules] useless rule displayed

  • [CCP] schedule option Routing Policy change cannot be disabled

  • End User Group Night Call Forwarding option missing

Self Care Portal 4.1.4 ​

  • Link in devices search is not working

  • Improve password reset

  • old OCP labels not deleted

  • default translations: existing one french line in the english default translation

  • [simultaneous ringing] list limited to 5 while 10 entries are available in Commpilot

  • [group users] when you change the sort order and make a selection. the sort order resets

  • login button does not work after forced change password

  • Enterprise Trunking - DID's : ids not generated the link URL

Self Care Portal 4.1.3 ​

  • IVR Privacy settings inaccessible as Tenant and Group Admin

  • Optional session inactivity timer in Self Care Portal - invalid config files protection

  • [group departments] portal errors when only 1 department is present

  • Lost BW session not working anymore

  • Call centers "Media": unable to remove an announcement when in System mode.

  • when a holiday schedule entry containing certain combination of recurrence options, it is not listed in the events list

  • [Instant Group Call] Cannot link a Dept. to the Group Call in the portal

  • [User account] Defective search field when adding additional line in user device

  • Schedules, issues with timezones

Self Care Portal 4.1.2 ​

Minimal versions of the other modules ​

The APIO BroadWorks Gateway must be at least in 1.12.2.

The APIO Core must be at least in 2.16.0, 2.16.1 is recommended (when available).

New features ​

  • Basic Akixi SSO integration

  • Inactivity Timeout

  • Call Queue / Call Center not able to change Bounced Calls settings as Tenant Admin

  • digitStrings - edit leads to an error page

  • [call queue] portal error on call queue voicemail

  • [login screen] webex and support buttons always display in french

  • [user phone details] phone button config is not displayed

  • Holiday Event Issue

  • Call Flows Incoming Calls services rules issues

  • Accessing a User or its phone number from the Mobility page yields 404

  • [Basic IVR] portal freezes when using # as only key option

  • [group devices custom tags] the save button sends both a PUT and DELETE request

  • Selective Call Forwarding issues

  • [SSO] /sso endpoint should always be mounted even if a session already exists

  • Call Center "go to call forward" yields 404 answer before correctly landing

Self Care Portal 4.1.1 ​

  • Password Reset not working consistently.

  • User Multi selection impossible on Site level

  • Schedule Site level - not possible to edit calendar as group admin

  • holiday schedules page does not refresh after creating or deleting a calendar

  • Not possible to remove an email address for call notify service

  • Simultaneous ringing : impossible to activate the service when you are logged as admin

  • Fix: add user in tenant level

  • Delete of IVR - portal app not sending DELETE request

  • the music on hold for internal calls is erasing the other configuration "media object"

  • Labels missing.

  • Call forwarding for Call queue and Call centers - not working and crushing the page

  • Group stats failing for individual stats when time period is selected - request made for tenant and not group

  • [Login] Welcome message not displayed

Self Care Portal 4.1.0 ​

Minimal versions of the other modules ​

The APIO BroadWorks Gateway must be at least in 1.12.1 RC4.

The APIO Core must be at least in 2.16.0, 2.16.1 is recommended (when available).

Updates of BroadWorks GateWay configuration ​

In order to have the new feature of Self Care Portal 4.1 working correctly the following parameters must be added in the Configuration Settings of the BW GW configuration:

  • "CC_DNIS_REMOVE_PRIMARY_IN_NAME": true
  • "PROVIDE_CALL_CENTER_TYPE": true,
  • "ENRICH_USER_SERVICES_ASSIGMENT_WITH_GROUP_SERVICES": ["Group Paging", "Outgoing Calling Plan", "Incoming Calling Plan"]
  • If you want to use Digit Strings in OCP:
    • "USER_OCP_WITH_DIGITS": true
    • "GROUP_OCP_WITH_DIGITS": true
  • in the "AUTOMATIC_ID_RULES": if you use Group Paging and/or Instant Group Calls, you need to enable toe suid generation fore them. Of course the naming rules can be adapted to the need of the customer, the values presented are just the product proposal.
    • "SUID_GROUP_PAGING_AUTO_GENERATE": true,
    • "SUID_GROUP_PAGING_RULE": "_gp@",
    • "SUID_INSTANT_GROUP_CALL_AUTO_GENERATE": true,
    • "SUID_INSTANT_GROUP_CALL_RULE": "_igc@",

New features ​

  • Devices Static Line/Port Ordering

  • Need to specify the port/line used on the device: the ports of the device can be either statically assigned and then the port must be provided (Mandatory) or dynamically assigned by the AS, and it can not be provided in input, (Forbidden). The portal does not support the Optional mode!

  • Number of ports: the indication on how many ports/lines are supported by the phone type. -1 will mean that it is unknown. In static line port ordering a real value must be set.

  • [Tenant&Group] Instant Group Call

  • [GROUP] Call Center Queue Status Notification Configuration

  • Use date formatter with locale on all pages with a global config

  • [Tenant&Group&End User] Group Paging

  • [Group] Group Custom Ringback Tone Support

  • [End User] Receptionist list services

  • Outgoing Digit Plan Support

  • Check on audio file size

  • dynamic.json refactoring

  • More structure in translation.json

  • Re-arranged configuration settings

  • Url structures

Bug fixes in RC2 ​

  • Number Porting Page Error

  • CC Media.settings page: change language not applied

  • Missing PortNumber in Add existing device to user

  • Custom Ringback Group displayed even if not authorized

  • Group licenses broken after select refactoring

  • Various small issues